Museum of Lead Mining welcomes all.

• Wheelchair access to Visitor Centre, Tea Room, Miners’ Library and Straitsteps Cottages
• Free parking
• Designated parking for disabled visitors
• Accessible toilets next to Visitor Centre
• Baby changing facilities
• Children under the age of 5 years are not permitted in the mine for Health and Safety reasons
• Individuals with mobility issues are unable to join a regular tour of the mine, but we are happy to discuss possibilities.

Please do not hesitate to contact us for further information on accessibility.

We are happy to welcome dogs to the Museum of Lead Mining, but we would ask that the following rules are respected:-

• Dogs be kept on a lead and under adult control at all times and should not be left unattended. This includes in parked vehicles that are on the museum site.
• The owner shall clean up after the dog if there is any mess. Dog poop bags are available at Reception.•
• That you take care around our other visitors who may be less comfortable around dogs.
• Dogs, excluding service dogs, are not allowed into the Visitor Centre (includes the Gift Shop and Tearoom), The Miners’ Library, Straitsteps Cottages and Lochnell Mine.
• The dog may not go through the food facility in the tearoom. There is a pathway to the patio dining area. Please ask if the direction is not clear.
• Dogs are welcome in the outdoor dining areas as long as they do not create a sanitation nuisance and you make sure that your dog is well-behaved and on a leash.·      
• Sheep roam freely through the village and surrounding land. Please respect the Scottish Outdoor Access Code

With regard to dogs the Scottish Outdoor Access Code says:

Access rights apply to people walking dogs as long as their dogs are kept under proper control. Your main responsibilities are:

Farm animals:

• Never let your dog worry or attack farm animals
• Don’t take your dog into fields where there are lambs, calves or other young farm animals
• If you go into a field of farm animals, keep your dog(s) on a short lead or close at heel and keep as far as possible from the animals
• If cattle react aggressively and move towards you, keep calm, let the dog go and take the shortest, safest route out of the field

Crops:

• Don’t take your dog into fields of vegetables or fruit unless there is a clear path, such as a core path or right of way, and keep your dog to the path

Ground nesting birds:

• During the breeding season (usually April-July) keep your dog on a short lead or close at heel in areas such as moorland, forests, grasslands, loch shores and the sea shore to avoid disturbing birds that nest on or near the ground

Recreation areas and public places:

 • Avoid causing concern to others by keeping your dog close at heel or on a short lead

Dog waste:

• Pick up and remove your dog’s faeces if it defecates in a public open place

• Tickets purchased are valid for the season in which they are purchased. The season ends at the end of September each year.

• Children under the age of five go FREE. 

• Children aged 16 or under must be accompanied by an adult. 

• Tickets booked online will be emailed directly to the email address provided once payment has been confirmed. 

• Wanlockhead Museum Trust operates a policy of no refunds or exchanges for tickets booked online or by telephone.  However, bookings cancelled because of a change in government guidance regarding Covid-19 will be refunded in full.

• We cannot refund tickets for the reason of adverse weather conditions. 

• Credit card transactions are made on a separate secure server, with full encryption of all credit card data. Your credit card details, and personal information, will not be shared with any other company or organisation. 

• Please be advised that promotions cannot be used when booking online or in conjunction with tickets purchased online. 

• The Trust reserves the right to refuse admission to any ticket holder and, in the interest of the public and for safety reasons, we also reserve the right to require visitors to leave the Museum of Lead Mining at any time. 

• Wanlockhead Museum Trust reserves the right to vary admission rates without prior notice 

ABOUT THE WEBSITE 

• Details on this website are kept as accurate as possible, but Wanlockhead Museum Trust cannot be held responsible for any errors, subsequent alterations or inconveniences arising from them. 

• Visitors are advised that for technical, operational, and other reasons beyond our control, any activity or attraction may be closed or otherwise unavailable at any time. 

• Wanlockhead Museum Trust reserves the right to vary admission rates without prior notice. We use data for administrative purposes and demographic statistics that assist the online marketing of the Museum of Lead Mining. To learn more about how Wanlockhead Museum Trust uses your data and how it is stored, please read our privacy policy below.

For a full refund, cancel at least 7 days before your visit is scheduled.
A full refund will be given if there is any change in the museum’s activity due to a change in Government guidance with regard to Covid.