This page sets our the details of the Museum of Lead Mining’s Privacy Policy in relation to information collected for our tour booking system and through the use of our website.

This Privacy Policy sets out how and why we use the personal data you provide to us, which will differ depending on how you interact with us.

Information about our organisation

Museum of Lead Mining
Wanlockhead
Dumfries & Galloway
ML12 6UT
Telephone: 01659 74387
Our website address is: http://www.leadminingmuseum.co.uk

The Museum of Lead Mining is a registered charity also known as the Wanlockhead Museum Trust and is registered as a SCIO with the Office of Scottish Charities Register (OSCR).

Charity Number: SCIO001508

What personal data we collect and why we collect it

This is:

Name, first and last
Email
Phone
Address

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Contact forms

We don’t pass on anything from those forms we reply and then possibly we use the information to make changes to the way we work or to the visitor experience.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

The website uses Google Analytics to provide insight in to how it is used.

Who we share your data with

We don’t share any data with third-parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Contact form entries will be kept for six months, analytics records for a year, and customer purchase records for ten years.

We will only ever collect information we need.  When we ask you to provide your personal information we will let you know why we are asking and how we will use your data by directing you towards this notice.

We hold your information only as long as necessary for the purpose it was collected.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.  You can also request that we erase any personal data we hold about you.  This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you would like to start a Subject Access Request please email us on info@leadminingmuseum.co.uk or alternatively contact us on 01659 74387.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

We have implemented Security policies and technical measures to protect the personal data that we have under our control from:

Unauthorised access

Improper use or disclosure

Unauthorised modification

All our employees and data processors, who have access to, and are associated with the processing of personal data are obliged to respect the confidentiality of our visitors.

Data breach procedures we have in place

The UK Information Commissioner’s Office (ICO) defines a personal data breach as “a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data”.

  • Data breach events are detected, reported and monitored consistently
  • Incidents are assessed and responded to appropriately
  • Action is taken to reduce the impact of a breach
  • Relevant breaches are reported to the Information Commissioner within the 72 hour window
  • Improvements are made to prevent recurrence
  • Lessons learnt are communicated to all involved